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Owned and operated by Reset Labs LLC, we are here to help you build the private retreat you have been imagining.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on eligibility and the return process, please review our Return Policy page or send us a message through the form below.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Contact us with your order number and the item you are interested in, and we will walk you through the next steps.
What should I consider when choosing a golf simulator, sauna, or massage chair?
Start with the space you have available, including ceiling height for golf simulators and ventilation for infrared saunas. We are happy to discuss dimensions, power requirements, and features so you can find the right fit for your room.
Do your products require assembly?
Assembly requirements vary by product. Each listing includes setup details so you know what to expect. If you have questions about a specific model, feel free to contact us before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
We aim to answer every inquiry within one business day so your project keeps moving forward.
Secure Shopping
Your personal and payment information is protected by industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If something is not the right fit for your space, our 30-Day Returns policy is designed to make the process simple.
